Mindoro Group – Covid-19 Update May 2020

Mindoro Group (Pty) Ltd - E-Learning

Stay Home. Stay Safe. Stay Strong.

As South Africa eases into Level 4 lockdown, some of us may be in a position to return to work whilst Mindoro Group has decided it’s best to continue with the status quo of working remotely for just a little while longer.

Despite the circumstances we remain committed to maintaining our exceptional customer service levels you are accustomed to. The team is readily available to assist you on the telephone, by email or via video conferencing.

Our corporate Wellness Days and group engagements needed to be postponed, presenting us with the perfect opportunity to work on innovating aspects of our unique service model. We look forward to sharing these initiatives with you when we next meet.

Essential Services

We, at Mindoro Group have always been proud of our ability to offer integrated personalised support to our clients, both corporates and individuals.

A True Measure of Essential Services

This sentiment becomes tangible, especially during these unprecedented times where the true definition of an Essential Service goes way beyond a business permit and transactional processing.

We are extremely proud to share just a few extracts from our customer experience feedback on their recent engagements.

A very special Thank You to our Team, your willingness to serve is overwhelming!

“What counts in life is not the mere fact that we have lived.
It is what difference we have made to the lives of others that will determinethe significance of the life we lead.”
Nelson Mandela

Corporate client – Ryan

“The payment has reflected in our accounts. I just want to say thank you Luella, so very much for all of the help and special attention you have provided to me and my family in our time of crisis. Our family would have not made it through this without the aid and efficiency of your company. Thank you for your prompt responses and genuine concern you are a very special person in a very special company. I know my mother would be very grateful to you guys and just as impressed as I am. God bless you and your family.”

Individual client – Meyer & Rene
“Tasha Fourie helped us with my husband’s work medical aid. She always replied almost immediately to any questions we had (and we had a few)! Really helpful and efficient and she made the whole process less stressful. I hope she can help many more people like us! “

Individual client – Anthony
“Good day I was very impressed with the response and information from Tracy and rate her as exceptional.”

Individual client – Lionel formerly of Buckman Laboratories (Pty) Ltd
“Thanks for Sana she is always fast and accurate with responses.”

Corporate client – Zane
“You guys have been absolutely great over the years and I cannot thank you enough.”

Corporate client – Wilna
“Lulu is an absolute star! Always gives me a prompt response.”

Corporate client – Tracey
“Thank you Tasha for your excellent service!”

Corporate client – Shamla
“I just want to thank you all for what you do for us at Intertek.  Thank you for all your support, guidance and gracious help always – it is greatly appreciated – you are greatly appreciated.”

Investment Update

The Covid rollercoaster was still tearing through global financial markets in April, but the direction was largely up.

This was the worst quarterly decline since the 2008 recession. And since the lockdowns only went into effect towards the end of March, the second quarter is likely to show a far worse decline.

The S&P 500 returned 12.8% in April, the best month since 1987. Granted, the sharp declines of March have not been made up yet (if you decline by 30%, you need to grow by 43% to get back to where you were).

The FTSE/JSE All Share Index returned 14% in rand in April, the best month in 17 years.  The US market clearly led the pack, and was largely responsible for the MSCI All Country World Index – which combines developed and emerging equities – returning 10.7% in April. 

It is useful to remember that the market does not have a mind of its own; it is simply the weighted average outcome of millions of individual decisions. It is easy to come up with explanations after the fact that no-one anticipated beforehand.

When markets turn, they do so quickly and without warning – and yes, sometimes seemingly without logic. This cannot be timed.

By waiting for good news to become known (and thus waiting for the point where good news is already priced in) investors are lead into the trap of buying high and selling low. We would argue that investors are much better off asking themselves, at any point in time, if good news or bad news are fully reflected in the value of the stock market. It should therefore come as no surprise that the SA stock market rallied so strongly in April 2020, even before the economic impact of COVID-19 could be fully measured. At that point in time, the challenges of the future were broadly reflected in the market price. With a return of roughly 12% in April, investors who are waiting for an economic recovery signal, are simply left behind.

We encourage you to make your investment decisions based not on the news, or forecasts, but on your investment horizon and required return. Long-term investing is not easy, but it is definitely easier than forecasting the future.

Source:  Old Mutual